Payment options

Online payments
Click here

Direct Debit
Apply to have your Rates payments automatically debited from your account.

Complete the relevant form below and return to Council.

1. Unconditional Direct Debit form - use this form for an ongoing, non-expiring payment

2.  Conditional Direct Debit form - use this form to nominate a payment end date

View the Direct Debit Service Agreement here. 

Telephone or internet payment may be made through your participating financial institution.

For further information visit the Bpay website

By Telephone
Please call 1300 012 388 to pay your account over the telephone.
Payment by Master Card or Visa Card only. This service operates 24 hours a day, 7 days a week.

Australia Post
Use the deposit slip provided at the bottom of the front page of your Rates Notice. Payments after the due date will be accepted. Please Note: Australia Post service excludes some small rural postal outlets that only provide post box facilities.

By mail
Detach the payment slip on your Rates notice, complete and return to:

Adelaide Hills Council
PO Box 44

In person
Click here for our Customer Service Centre locations.
Please note cash payments are not accepted at service centres.